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" I purchased a watch from this seller over a year ago and it recently stopped working. I emailed the seller to see if there was anything they could do, and they responded very promptly, they would be happy to exchange the watch for me for a brand new one- what amazing customer service! That is very hard to come by these days. I returned the watch and within a couple of days got an email saying my new one was on its way. I will purchase from this seller again and again because of this. Thank you! By the way- the original watch was a beautiful gold rose Fossil that I loved; the reason it stopped working was because of a mechanical malfunction- nothing to do with the quality at all. Can't wait for my new one!"

- John Chester

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